Consultations, tests and minor procedures:
Our billing is based on the services provided. Consultations, additional tests and procedures are billed separately. For most items, there is a Medicare rebate, covering part of the fee. Payment is expected in full, on the day of the appointment.
To be able to receive your Medicare rebate you have to present a valid referral from a doctor or an optometrist.
Some items are not covered by Medicare.
Pension Card holders are billed a concessional rate.
We do not bulk bill.
We do not accept third party payments, all accounts have to be settled on the day.
Private health funds do NOT usually cover specialist clinic services for Australian Permanent Residents.
We Minimise Your Hassle:
As part of our service to you, we will help you submit your claim to Medicare Online, so that you do not have to worry about it. If possible, we will arrange an instant Medicare rebate on your debit card, so that it has all been taken care of by the time you leave our clinic.
We will also follow up the rebate process and check whether it has gone through correctly.
Cancellations and non-attendance of planned appointments:
Non attendance of a planned appointment or cancellation less than 2 days before the appointment will be charged a cancellation fee.
Hospital based surgery:
If you undergo a surgical procedure in a hospital theatre, you may be billed for that through your health fund, if you are have private health insurance, or directly, if you don't. If you are interested in cataract surgery, please contact your health fund and inquire whether or not your policy covers cataract surgery.
In some cases there are gaps between the health fund payment and the surgeon's fee.
We will inform you of the estimated costs prior to undertaking any hospital procedures.